Business Operations Manager
Michelle has over 15 years of medical field experience. As our Business Operations Manager, she manages our staff, ensures our office is organized and running appropriately. She is always available to assist our patients and families whenever there is questions or concerns. Outside the office, Michelle enjoys traveling, spending time with her family, and exploring San Diego with her son.
Claudia keeps our office organized and running on time by scheduling appointments and entering patient information and insurance. Ensuring that our patients and their families are comfortable in our office and receive the best treatment possible are just two of Claudia’s daily goals. In her free time, Claudia and her husband love to travel and visit new places to learn about different cultures.
In addition to preparing treatment plans, scheduling appointments, and billing insurance, for both orthodontic and pediatric patients Kim is our go-to team member for IT and computer issues. She enjoys the fun interactions she has with the kids and is always available to answer parents’ financial questions. Kim enjoys spending time with her husband and two children, as well as with her extended family. She is active in leadership at her church and spends time volunteering at her son's school.
Pediatric Administrative Assistant
Elizabeth’s smiling face greets patients the moment they walk in the door. She works at the front pediatric office where she answers the phone and schedules appointments. Elizabeth knows firsthand the great care and positive experience that Dr. Poiset gives to patients: her children are his patients too! Elizabeth is fluent in Spanish, so she is able to assist our Spanish speaking patients with any questions regarding their care. When not in the office, Liz enjoys getting together with her extended family and going to the movies with her husband and two sons.
Pediatric Treatment Coordinator
Liliana has been assisting our pediatric patients and their families for over ten years with her winning smile and caring personality. She loves working with children, so her job here at Poiset and Associates is a great fit! Liliana verifies and bills insurance, schedules appointments and presents treatment plans. Liliana spends her time outside the office with her three boys, and enjoys cooking, traveling, and running.
Pediatric Treatment Coordinator
Nazmieh works with the pediatric families by presenting treatment and financial plans, scheduling appointments and verifying insurance benefits. She also schedules all our in office IV sedation appointments. Interacting with our patients and their parents is her favorite aspect of her job as is working with the rest of our awesome team. Naz is married and has a five-year-old daughter and is expecting another daughter in April. When she’s not at work, Naz enjoys spending time with her family and friends, her three dogs, traveling, and reading.
Pediatric Front Desk Coordinator
Erica works with the pediatric patients and families. She schedules appointments, directs telephones calls to appropriate personnel, and is here to answer questions the patients or families may have. When not working, Erica enjoys spending time with her family and going to the beach.
Orthodontic Treatment Coordinator
As the orthodontic treatment coordinator,Paola takes pride in educating and guiding patients throughout their orthodontic treatment. Right from the start she presents affordable financial arrangements that work for each individual family. Paola also assists at the front orthodontic reception area by answering phone calls and scheduling appointments. When not at work, Paola enjoys going to the movies, shopping and spending time with her husband, two children and their 3 dogs.
Orthodontic Front Desk Coordinator
Damaris helps keep our front orthodontic reception area clean and organized. She assists with scheduling appointments, answering phone calls, and is fluent in Spanish. When not in the office, Damaris enjoys exploring new restaurants, baking, cooking, and spending time with her husband, 2 sons and their 2 dogs.
Pediatric Dentistry back office
Orthodontic back office